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Tyehimba Enterprises ITCU

Information Technology Care Unit

When it comes to IT, we IT with Solutions for all of your broken connections

 

 

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Eric Simmons

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Eric Simmons has worked in the following capacities:

Project Manager: At McGraw Communications/Implementation Manager

Telco Experts, LLC: Project/Escalations Manager

Bridgecom International: Customer Service Team Leader/Supervisor

My experience in management extends over 13 years as I have progressed from smaller scale companies and positions to my most recent role as Implementation manager for a fortune 500 national telecommunications company. I have managed a team of approximately 25 which consisted of weekday and weekend customer service representatives. I developed, mentored, and evaluated my teams in many facets and functions of their responsibilities. I recruited and interviewed talent at colleges with diverse backgrounds for the entire department.

 I have led several domestic and international initiatives. My proven track record includes planning implementation business and new technology projects and development. With over 3 years in project management here are some highlights of major projects that I have completed; new constructions, Corporate relocations , Data Center Migrations and build-outs, new building /new floor Expansion projects, technology build-outs, platform migrations/upgrades , Connectivity, Implementations, moves. For consultants and suppliers I worked with vendors directly negotiating contracts service agreements and issuing RFP’s affording them a better understanding of our business drivers and goal, which lead to more functional cost effective services and solutions.

I offer a distinguished career earmarked by accomplishments in Project management, customer satisfaction, vendor relationships, strategic planning, staff development, organizational transformation, leading and directing information-technology operations across broad disciplines, including hardware, software, networking, cabling, and production support. I strongly believe your organization will gain from my strong sense of dedication, solid work ethic, teamwork skills, and ability to find solutions.